Your pickup details, explained.
ReTech collects the contact details, selected items, quantity, photographs, pickup address, required pickup map coordinates and optional time preference that you choose to submit. The source page and campaign tags may be stored so the team can understand where an enquiry came from.
How we use this information
We use it to assess your items, contact you, plan a visit, prevent spam and keep a record of the request. Authorised pickup staff can view the information in the admin panel. Where business WhatsApp alerts are configured, relevant booking details are also sent to the designated ReTech business recipient through WhatsApp.
Photos and location
At least one clear item photo is required for every online pickup request. GPS permission is optional: if you decline it, set an exact pin manually on the map and add building / flat and floor details. When you open an empty pickup-location form or tap Use current location and allow browser permission, your browser sends its fresh GPS coordinates directly to BigDataCloud to suggest a locality. The provider also receives your network/IP information and uses an anonymous pairing of these signals to improve IP geolocation. This service is never used to locate you from your IP address on this site. Read BigDataCloud’s privacy policy. Current-location coordinates and points you choose on the map are also sent through our server to Photon / komoot to suggest a nearby address from OpenStreetMap data. We send no name, phone number, photos or typed address in these lookups. You can review and edit the suggested area, address and PIN before using them; a building or flat number is never guessed. Opening the location map loads map tiles from OpenStreetMap, which receives the viewed map area, IP address and browser information. The multiple-item pickup form includes a Google Maps preview. Loading this preview shares the displayed pickup coordinates or area, your IP address and browser information with Google; its cookies and privacy terms may apply. Allowing location access automatically adds your GPS pickup pin and attempts to fill the nearby address. If address lookup fails, keep the chosen pin and enter your area, building / flat and floor manually. You can change the location before submitting. Moving the Google preview does not change the saved pickup pin. Clicking Open in Google Maps also sends the chosen coordinates or area to Google. Uploaded customer photos are available to authenticated staff, not through public photo links.
Phone verification
When SMS verification is enabled, your mobile number is sent through our server to Twilio Verify to request and check a verification code. We use the verification result to reduce fake pickup requests. Codes and short-lived verification proofs are not stored in your browser after the page closes. A saved booking may record whether its phone number was verified.
Your saved cart
Your selected item IDs, quantities, condition choices and model options can be saved in this browser for up to 30 days so you can continue later. Contact details, addresses, location coordinates and photos are not stored in this saved cart. You can empty your cart at any time. A cart is not a submitted booking.
Cookies and records
The site uses necessary security/session cookies for staff login. Booking and contact records are retained for pickup handling, follow-up and legitimate business records. Access and retention should be reviewed by the business operator. There is no customer account or marketing subscription in this booking form.
Advertising measurement
Only after you allow optional cookies, a successfully saved pickup request in any category may be measured using Google Ads. Google may receive ad-click identifiers, page information and a random Booking ID for attribution. We do not send your name, mobile number, address, notes, location or photos in measurement events. Advertising personalisation is disabled. Necessary only keeps optional measurement off. Change or withdraw your choice using Cookie settings; withdrawing reloads the page to stop optional scripts. Browser privacy signals override an optional-cookie choice.
Your choices
Contact ReTech on 72076 89172 to ask about access, correction or deletion of your enquiry data. Mention your Booking ID. Avoid submitting Aadhaar, payment-card details or private documents in item photos.
Service illustrations are illustrative and are not customer testimonials. Updated 25 October 2026.
Required photos and pickup location
Online requests require at least one clear item photo, an exact map pin, building or flat details and floor. If you decline GPS permission, place the pin manually on the map. Camera permission is optional when you use the gallery.
My Pickups and saved device details
Your browser can save your profile, addresses and booking receipts. New receipts include a private access token so My Pickups can retrieve that booking's current status and assigned partner name and business phone from ReTech. Keep access to your device private. Clearing browser data removes these saved details; it does not cancel the booking. Older receipts without a token can be checked through support. This is not a cross-device signed-in account.
Cookie choices
Your cookie preference is stored on this device for up to 180 days. Necessary cart, receipt and security storage remains available when optional cookies are declined. Google Analytics and Microsoft Clarity are not currently connected. If these services are enabled later, they will load only with optional consent; customer forms and receipt areas must remain masked from session recordings.